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[New] Active Max with BioCharge™

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      • Balance 2

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        GOT QUESTIONS?

        Frequently Asked Questions

        Click any question to open its dedicated page in a new tab.

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        Are all smartwatches compatible with both Android and iOS?

        No, not all smartwatches are fully compatible with both Android and iOS. Some smartwatches offer limited functionality when paired with a different operating system. Check compatibility details before purchasing.
        Know more →

        Are Amazfit AI Fitness Trackers compatible with Android and iOS devices?

        Yes, Amazfit AI Fitness Trackers are seamlessly compatible with both Android and iOS devices. You can easily sync data, review trends, and manage your fitness goals through the companion app.
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        Are Amazfit fitness trackers compatible with my phone?

        Yes, Amazfit fitness trackers are seamlessly compatible with both Android and iOS devices, allowing for effortless syncing of your data.
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        Are Amazfit GPS smartwatches suitable for swimming?

        Some Amazfit GPS smartwatches are water-resistant and suitable for swimming. Check the product specifications for water resistance ratings before swimming with your device.
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        Are Amazfit promo codes case-sensitive?

        Yes, Amazfit promo codes are case-sensitive. This means you must enter the code exactly as it appears, with the correct uppercase and lowercase letters. Carefully compare what you type to the original code. If it's still not working, also check the code's expiration date to ensure it's still valid.
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        Are Amazfit Smartwatches compatible with both Android and iOS smartphones?

        Yes, Amazfit Smartwatches are designed to be seamlessly compatible with both Android and iOS smartphones. This allows for easy syncing of data, receiving notifications, and utilizing app-based insights.
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        Are Amazfit smartwatches compatible with iPhones and Android phones?

        Yes, Amazfit smartwatches are compatible with both iPhones (iOS) and Android phones. You can connect your watch to your phone using the Zepp app.
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        Are Amazfit smartwatches compatible with Strava and other fitness apps?

        Yes, the Zepp app allows you to share your workout data with popular fitness platforms like Strava, Adidas Running, and Relive. This allows you to track your progress and connect with other athletes.
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        Are Amazfit smartwatches waterproof?

        Most Amazfit smartwatches are water-resistant, but the level of water resistance varies by model. Check the product specifications for the IP rating to understand the watch's water resistance capabilities.
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        Are Amazfit smartwatches with long battery life compatible with my smartphone?

        Yes, Amazfit smartwatches offer seamless compatibility with both Android and iOS devices. This allows for easy syncing of data, receiving notifications, and accessing insights without constant charging.
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        Are refurbished Amazfit smartwatches available with GPS?

        Yes, Amazfit India offers refurbished GPS-enabled smartwatches like the Amazfit GTS 2, Bip U Pro, GTS, and GTS 2 Mini at discounted prices.
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        Are software updates for the Helio Strap free, or do they require a subscription?

        Software updates for the Helio Strap are provided free of charge. Keeping your device up-to-date does not require any form of subscription.
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        Are taxes included in the price of the Amazfit Leather Strap?

        Yes, all prices listed for the Amazfit Leather Strap are inclusive of taxes.
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        Are taxes included in the price of the T-Rex 3 Strap?

        Yes, all prices for the T-Rex 3 Strap are inclusive of taxes.
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        Are there any alternative straps available while the Helio Strap is out of stock?

        While you wait for the Helio Strap, please browse our website to see our other available strap options that you may find interesting. We will also bring back the Helio Strap in a few months.
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        Are there any Amazfit smartwatch models on sale in the 'For Her' collection?

        Yes, many Amazfit smartwatches in the 'For Her' collection are currently on sale, with discounts ranging from Rs. 500 to Rs. 12,500 off the regular price.
        Know more →

        Are there any Amazfit smartwatches with long battery life that are suitable for swimming?

        Yes, many Amazfit smartwatches with long battery life, including those in the Active and T-Rex series, are water-resistant and suitable for swimming. Check the specific model's specifications for its water resistance rating.
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        Are there any hidden costs or subscriptions for the Helio Strap?

        No, there are no hidden costs or subscriptions required to use the Helio Strap. You get full functionality, including heart rate monitoring and health insights, without any recurring fees.
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        Are there any restrictions on using Amazfit promo codes?

        Yes, Amazfit promo codes usually have restrictions. Check the fine print for details like: * **Expiration Date:** When the code stops working. * **Usage Limit:** Often, codes can only be used once per customer. * **Minimum Purchase:** You might need to spend a certain amount to use the code. Always read the terms and conditions of each promo code before using it to avoid any surprises.
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        Are there different color options available for the T-Rex 3 Strap (Silicone & Nylon)?

        Yes, the T-Rex 3 Strap (Silicone & Nylon) is available in Forest, Onyx, and Lava colors.
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        Are there smartwatches specifically designed for women?

        Yes, some smartwatches are designed with women in mind, featuring smaller sizes, stylish designs, and health tracking features tailored to women's health, such as menstrual cycle tracking.
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        Can I add membership cards to my Amazfit T-Rex 3?

        You can add up to 20 membership or loyalty cards by scanning their barcodes or QR codes into the Zepp app and synchronizing them to the watch. Supported formats include Code 128, QR code, and EAN 13 among others. Once added, you can simply tap the Membership Card app on your watch to display the digital barcode for scanning at checkout.
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        Can I answer phone calls directly from the Active 3 Premium watch?

        Yes, you can make and receive Bluetooth calls directly from your wrist using the watch's integrated microphone and speaker. This feature allows you to stay connected during runs without needing to pull your smartphone out of your pocket or bag.
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        Can I control music with the Amazfit Active 2 Square?

        Yes, the Active 2 has music player controls when playing off your mobile device.
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        Can I customize the Amazfit T-Rex 3 watch faces?

        Yes, you can choose from over 400 watch faces available for download in the Zepp App. Some watch faces can be edited to switch out data widgets or replace the background image.
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        Can I download maps on the Amazfit Active 2 Square?

        Yes, you can download maps and routes from the Zepp App and follow turn-by-turn directions on the Amazfit Active 2 Square.
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        Can I download maps on the Amazfit T-Rex 3?

        Yes, the Amazfit T-Rex 3 supports free offline map downloads and route file imports for navigation. Turn directions can be displayed on the watch or read aloud via connected Bluetooth headphones.
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        Can I download multiple Amazfit invoices at once?

        Yes, after verifying your account at https://in.amazfit.com/pages/my-invoices, you can download all available Amazfit order invoices.
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        Can I download my Amazfit invoice if I purchased as a guest?

        The ability to download an invoice for guest purchases on Amazfit depends on their policy. Visit https://in.amazfit.com/pages/my-invoices and attempt the verification process. Contact customer support if needed.
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        Can I import GPX route files to my Amazfit Active 3?

        Yes, you can upload track files in GPX, TCX, or KML formats directly into the Zepp app to use for route navigation. Once the file is saved in the app, use the 'Send to device' feature to sync the path to your watch for outdoor workouts. You can then view the route and receive turn-by-turn alerts during your activity.
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        Can I import track routes for navigation on my Amazfit Active Max?

        Yes, track files in GPX, TCX, KML, and other formats can be uploaded to the Zepp App, and then sent to the device through the App. The route can then be viewed on the device and used for navigation.
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        Can I make and receive Bluetooth calls on my watch?

        Yes, you can make and receive calls directly on the watch once it is paired with your phone via Bluetooth. You must enable the Bluetooth calling feature within the Zepp app under Device Settings > Phone to sync your contacts and manage incoming alerts. Keep the watch and phone within Bluetooth range to maintain a stable call connection.
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        Can I make and receive calls on Amazfit smartwatches?

        Some Amazfit smartwatches have Bluetooth calling functionality, which allows you to answer and make calls directly from your watch when connected to your smartphone.
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        Can I make and receive calls using the Amazfit Bip 6?

        Yes, the Amazfit Bip 6 supports Bluetooth calling, allowing you to make and receive calls directly from your smartwatch when connected to your phone.
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        Can I make and receive calls with the Amazfit Balance 2?

        Yes, the Amazfit Balance 2 supports Bluetooth calls with two built-in speakers for clear audio.
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        Can I make and receive phone calls with the Amazfit Active Max?

        Yes, the Amazfit Active Max supports Bluetooth phone calls and texts when connected to your smartphone.
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        Can I make Bluetooth calls with my Amazfit Active Max?

        Yes, you can make Bluetooth calls on your Amazfit Active Max through the Phone app while the watch and your phone are connected via Bluetooth. You may need to enable the Bluetooth calling function in the Zepp app under Device > Active Max > Device Application Settings > Phone.
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        Can I make Bluetooth calls with the Amazfit T-Rex 3 Pro?

        Yes, the T-Rex 3 Pro has a built-in speaker and microphone for Bluetooth calling, allowing you to take calls from the trail.
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        Can I make phone calls on the T-Rex Ultra 2?

        Yes, you can take and make Bluetooth phone calls directly from your wrist using the built-in microphone and speaker. This feature allows you to stay connected during outdoor activities without needing to pull out your phone. It also supports voice assistance through Zepp Flow for hands-free operations.
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        Can I make phone calls with a smartwatch?

        Yes, many smartwatches allow you to make and receive phone calls directly from your wrist, either through a Bluetooth connection to your smartphone or via a cellular connection (on models with cellular capability).
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        Can I purchase Amazfit devices through the Zepp App?

        No, the Zepp App is a companion app for Amazfit devices. While it may offer recommendations and links to purchase Amazfit products, the actual purchase typically takes place through the Amazfit website or other authorized retailers.
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        Can I receive notifications on my Amazfit GPS smartwatch?

        Yes, Amazfit GPS smartwatches can display notifications for calls, texts, emails, and app alerts from your smartphone.
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        Can I replace the built-in battery in my Amazfit Active 3?

        No, the Amazfit Active 3 is equipped with a built-in battery that cannot be removed or replaced by the user. Attempting to disassemble the watch or modify the battery yourself is dangerous and can lead to an explosion or fire hazard.
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        Can I reply to messages on the Amazfit Active 2 Square?

        Yes, through Zepp Flow™, you can type Android message replies using a full QWERTY keyboard or dictate your reply for speech-to-text input.
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        Can I reply to messages on the Amazfit Balance 2?

        Yes, the Amazfit Balance 2 allows you to type Android message replies using a full QWERTY keyboard or dictate them via speech-to-text input.
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        Can I reply to messages on the Amazfit T-Rex 3 Pro?

        Yes, the T-Rex 3 Pro allows you to type Android message replies using a full QWERTY keyboard or dictate them via speech-to-text.
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        Can I request Amazfit to resend my invoice to my email address?

        You may be able to request Amazfit to resend your invoice. Check the options available after logging in on https://in.amazfit.com/pages/my-invoices, or contact their customer support for assistance.
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        Can I return an Amazfit product if I have opened the box but haven't used the item?

        No, to be eligible for an exchange the Amazfit product should be in a sealed box.
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        Can I set a password to lock my watch screen?

        You can enable an off-wrist lock by going to Settings > Preferences > Off-wrist Lock and creating a numerical password. The system will automatically lock the interface whenever it detects that you are not wearing the device to protect your personal data. You will be prompted to enter the password the next time you put the watch back on.
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        Can I share my Amazfit promo code with friends and family?

        Whether you can share your Amazfit promo code depends on the specific terms and conditions of that code. Some promo codes are intended for individual use only, while others can be shared. To find out if your code is shareable, please review the terms and conditions associated with the specific promotion. You can also often find information about current offers on the checkout page.
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